Effective Date: 2025-11-20
At Ashrafur LLC, customer satisfaction is important to us. This
Return & Refund Policy explains the conditions under which returns,
exchanges, and refunds are accepted.
By placing an order on our website, you agree to the terms outlined
below.

1. Return Eligibility
   We accept returns under the following conditions:
   The return request is made within 7 days of delivery The item is unused, unworn, unwashed, and in original condition The product includes original packaging, tags, and accessories (if applicable)
   Proof of purchase is provided Items that do not meet these conditions may not be eligible for a
   return.
2. Non-Returnable Items
   For hygiene and safety reasons, the following items are nonreturnable, unless received damaged or defective:
   Items showing signs of use or wear Products damaged due to improper handling by the customer
   Clearance or final sale items (if clearly stated at purchase)
3. Damaged or Incorrect Items
   If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos or videos of the issue. Once verified, we will arrange: A replacement, or A refund, depending on product availability
4. Return Process
   To initiate a return, please contact our support team with your order
   details:
   📧 Email: admin@ashrafurllc.com
   Our team will review your request and provide return instructions.
   Returns sent without prior approval may not be accepted.
5. Refunds
   Once the returned item is received and inspected: Approved refunds will be processed within 7–10 business days Refunds will be issued to the original payment method Processing time may vary depending on your payment provider Shipping fees (if applicable) are non-refundable, unless the return is due to an error on our part.
6. Exchanges
   Exchanges are subject to product availability. If the requested replacement is unavailable, a refund may be issued instead.
7. Order Cancellations
   Orders may be canceled only before they are processed for shipment. Once an order has been shipped, it cannot be canceled and must follow the return process.
8. Shipping Costs for Returns
   Customers are responsible for return shipping costs unless the item is damaged or incorrect Shipping fees are non-refundable
9. Delayed or Missing Refunds
   If you have not received your refund within the stated timeframe: Please check with your payment provider or bank Contact our support team for assistance
10. Abuse Prevention
    Ashrafur LLC reserves the right to refuse returns or refunds if we detect repeated abuse, fraudulent behavior, or violation of this policy.
11. Policy Updates
    We reserve the right to update or modify this Return & Refund Policy at any time. Changes will take effect once posted on this page.
12. Contact Us
    If you have any questions regarding returns or refunds, please contact us:
    Ashrafur LLC
    📧 Email: admin@ashrafurllc.com
    🏢 Business Address: 7901 4th St N, Ste 17986 St. Petersburg, FL 33702 United States